TENANT SERVICES

Welcome to the tenant services page! Please browse the many tenant services offered to meet the needs of our tenants.

2017 Chicago Water Taxi Season!

The 2017 Chicago Water Taxi Season Starts Monday, March 20th! Use your Hines ID as your Chicago Water Taxi ticket!
Your Hines ID can be used as your valid ticket from LaSalle to/from Ogilvie/Union Train Stations and Mag Mile.
To view departure schedules, or to check out other Chicago Water Taxi stops, visit the Chicago Water Taxi website here.

GREEN OFFICE: A PROGRAM FOR TENANTS

If you are interested in participating in this voluntary program, please contact your Hines Property Management Office. Contact Mark Shannahan: Mark.Shannahan@hines.com

ENERGY EFFICIENCY

If every office product purchased in the U.S. this year was ENERGY STAR qualified, Americans would save $200 million in annual energy costs while preventing almost 3 billion pounds of greenhouse gases. Source: ENERGY STAR

What type of office lighting is used in your workspace? Does your office have occupancy lighting sensors? What settings are your computer and printer on? Do you work on ENERGY STAR ® qualified electronics? How can you adjust your blinds to work with natural solar conditions?

PEOPLE & ATMOSPHERE

96 percent of the Volatile Organic Compounds (VOCs) found in a large office building following construction resulted from the materials used to construct and furnish the building including flooring (hard surface & carpet) and paints. Source: GREENGUARD Environmental Institute

Does your office use human friendly paints, adhesives, sealants and carpeting? Does your employer sponsor any sustainability-related community engagement projects on annual basis? Does your employer communicate sustainability-related initiatives to employees on a regular basis?

TRAVEL & COMMUTING

Drivers spend more than 100 hours a year commuting to work – 25% more time than most workers spend on vacation. Commuting resources help employees reduce costs, personal stress, traffic, accidents and air pollution. Source: TREK

Do you use alternative transportation like bicycles, vanpools or trains? Do you track your own business travel and the related cost and emissions? Do you use virtual meeting technology for conferences?

REDUCE RE-USE & RECYCLE

A ton of paper made from 100 percent recycled paper saves the equivalent of 4,100 kilowatt-hours of energy, 7,000 gallons of water, 60 pounds of greenhouse gas emissions, and 3 cubic yards of landfill (as compared to new paper). The average employee uses approximately 10,000 sheets of paper in the office every 12 months. Source: GREEN SEAL

What kind of office paper do you use for printing? Is it made from recycled materials or responsibly harvested forests? Do you use disposable cups or reusable glasses and mugs? Do you have recycling bins at your desk? Do your restroom facilities use low-flow flush valves and aerators?

CLEANING

One-third of the cleaning products used today are reported to include ingredients that have negative impacts on air quality and health. Source: GREEN SEAL

Are your cleaning products harmful to breath? Do your cleaning materials contain post-consumer content? Are they made with bleaches and dyes? Are they certified by a third-party like Environmental Choice?

REMODELING & CONSTRUCTION

Approximately 2.44 million tons of old carpet are landfilled every year, which, if laid flat would more than cover New York City. Source: GREEN SEAL

Are you remodeling your office space? How many partitions are designed into the space? How much natural daylight reaches the building core? Are your workspaces modular and movable? Do your paints and carpets contain low levels of volatile organic compounds?

If you are interested in participating in this voluntary program, please contact your Hines Property Management Office.

Aware Manager

Work Order System

Light out in the office? Locked out of the office? Place requests for your suite here.

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Overtime HVAC

For air conditioning or heat outside normal business hours (8:00am-5:00pm), please submit a work order request by downloading this form.

Weekend requests need to be submitted to the Building Management Office by Friday, at 4:00 p.m. In observance of a holiday, the request needs to be submitted by 4:00 p.m. on the last business day prior to the holiday.

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Property Handbook

Building operations, services, emergency procedures, security, policies and procedures, and building amenities.

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